SHIPPING + SPECIAL INFO
PLEASE NOTE THAT DUE TO COVID-19 OUR SHIPPING PROVIDERS HAVE BEEN EXPERIENCING DELAYS AND WE CANNOT GUARANTEE DELIVERY DATES.
Cake and Handle HQ hope you are keeping well and safe right now. we are doing our absolute best to take care of you and all of your requests right now with a tiny team working around the clock. unfortunately, Canada Post and FedEx are both experiencing delays outside of our control.
Please note that delivery companies have suspended normal delivery guarantees for their parcel service. Delivering safely without overburdening people in these extraordinary circumstances may take a little more time.
Please be patient. Please be kind.
We love all our customers both new and old.
We ship internationally because we believe everyone around the world deserves a little Cake and Handle in their life.
We try our best to ship out your special pieces within 48 hours of the receipt of your order from our London location, excluding weekends and holidays. Your order will be shipped pending order volume. We advise you to please make sure that your shipping information is 100% correct as we are not responsible for lost or stolen packages once your package as been delivered to the stated shipping address.
How much is shipping?
The following timelines do not include handling/processing time.
Will I be charged duties and taxes?
Packages entering countries outside of United Kingdom may be subject to duties and taxes. please note that Cake and Handle is not responsible for these fees, as we are not able to control them. duties and taxes vary by country, for more information, please contact your local government customs office.